Privacy Statement

This website or mobile application (this "Site") is owned and operated by INEOS Styrolution Group GmbH (together with each of its affiliates, "INEOS Styrolution").  Access to and use of this Site by any entity (the "Company") through its employees (each, a "User") constitutes an acknowledgement and agreement by the Company and such User that this Privacy Statement and the General Conditions of Use for this Site (the "Terms of Use") apply to such access and use and are binding on the Company and such User, including the provisions contained in the Terms of Use pertaining to limited liability, indemnification, applicable law and submission to jurisdiction.

INEOS Styrolution wants to ensure that Companies and Users understand what information INEOS Styrolution gathers, how it is used and the safeguards INEOS Styrolution has in place in order to protect that information.  This Privacy Statement applies to this Site and any other INEOS Styrolution website that collects data and displays this Privacy Statement.  It does not apply to INEOS Styrolution websites that do not display or link to this Privacy Statement or that have their own privacy statements.  This Site may contain links to other websites outside the INEOS Styrolution family of websites.  INEOS Styrolution is not responsible for the privacy practices of non-affiliated websites.  Users should read the privacy statements of each and every website they visit that collects personally identifiable information.

Collecting Information
Some of this information is provided by Users directly.  Some of it is obtained by observing how Users interact with this Site and Styrolution's products and services.  INEOS Styrolution collects this information in a variety of ways, including from web forms, technologies like cookies, web logging and software on Users' computers or other devices.  Regardless of the source, INEOS Styrolution believes that it is important to treat that information with care and to help maintain the privacy of Companies and Users.

Visiting this Site - When a User visits this Site, general information is collected automatically (in other words, not by means of registration).  The web servers that are used store the following data by default:
  • The name of the User's internet service provider;
  • The website from which the User visited this Site;
  • The websites which the User visits when he or she is on this Site; and
  • The User's IP address.

This information is analyzed in anonymized form.  It is used solely for the purpose of improving the attractiveness, content and functionality of this Site.

Registration - When a User registers to use this Site, he or she will be required to provide certain personal information (e.g., the Company's name and the User's full name, email address, mailing address, telephone number and mobile phone number).  INEOS Styrolution needs this information in order to process and fulfill orders, to notify Users of the status of their orders and to provide Users with other services.

Most web browsers will automatically accept cookies, but can be modified to block cookies.  Please be aware that if cookies are blocked, a User may not be able to sign in or use other interactive features of this Site or services that depend on cookies.  In addition, if cookies are deleted after leaving this Site, any settings and preferences controlled by those cookies will be deleted and may need to be recreated.

Using Information
INEOS Styrolution uses information it collects to, among other things, (a) communicate with Companies and Users regarding orders, products, services and marketing offers and security updates, (b) update data files and maintain and keep customer accounts current, (c) develop individualized communications, such as preparing personal catalogues or customer catalogues or making recommendations of products or services, (d) improve this Site and the services offered through this Site, (e) prevent or detect any misuse of this Site or the services offered through this Site and (f) permit third parties to perform technical, logistical and other services.  All information collected by INEOS Styrolution on or through this Site is the property of Styrolution; provided, however, that INEOS Styrolution will not sell any personal information pertaining to any Company or User ("Personal Data") for commercial purposes.

  • In order to identify the Company or a User to enforce, if necessary, compliance with contractual agreements with the Company or such User or applicable laws;
  • Among Styrolution's affiliates;
  • As part of a merger or sale of a business;
  • When required by law or to respond to legal process or lawful requests, including from law enforcement or other government agencies;
  • When required to combat fraud or to protect Styrolution's interests; or
  • To protect life and safety

INEOS Styrolution maintains reasonable and appropriate physical, electronic and procedural safeguards to protect Personal Data from being manipulated, lost, destroyed or accessed by unauthorized persons.  Where data is passed on to external service providers, INEOS Styrolution has taken technical and organizational measures to ensure that the data protection regulations are observed.  While INEOS Styrolution works very hard to protect the privacy of Companies and Users, no method of security is 100% effective and INEOS Styrolution cannot be responsible for the actions of those who may gain unauthorized access to Personal Data of any Company or User.  INEOS Styrolution makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards.

INEOS Styrolution urges all parents and persons supervising children to instruct their children on how to deal with personal data on the Internet in a safe and responsible way.  Children should not transmit personal data to this Site without permission from their parents or the person supervising them.  INEOS Styrolution undertakes not to knowingly collect the personal data of children, to use it in any way or to disclose it to third persons.

Changes to this Privacy Statement
INEOS Styrolution occasionally updates this Privacy Statement to reflect industry initiatives, changes in law, customer feedback, changes in the products and services offered through this Site, changes in Styrolution's collection or use practices or changes in this Site's features or technology.  All such modifications are effective upon posting on this Site and the continued use of this Site by any User after a revised Privacy Statement is posted signifies the acceptance by such User and his or her Company of the revised Privacy Statement.  It is therefore important that each User reviews this Privacy Statement regularly to ensure that he or she is updated as to any changes.

Google Analytics: 
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:Disable Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

If you experience any problems while at this Site or have any questions or ideas, please contact:

First Privacy GmbH
Peter Suhren

Susanne Albert
INEOS Styrolution Group GmbH
Mainzer Landstraße 50
60325 Frankfurt am Main
Phone +49 (0) 69 509550 1330